This Privacy Policy describes how Briture Highland Media Ltd (Briture Highland Media Ltd, Clublov.com, “we”, “us” or “our”) collects, uses, discloses and protects your personal data when you visit or use our website Clublov.com (“the Website”) and related services (“the Service”).
Your privacy is important to us. We process personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018 and any other applicable data protection laws.
By accessing or using the Website and/or Service, you acknowledge that you have read and understood this Privacy Policy and our Terms & Conditions. If you do not agree with this Privacy Policy, you should not use the Website or the Service.
We operate an adult fantasy chat service that allows users to exchange messages with fictional profiles and animators in a controlled online environment.
The party responsible for the processing of your personal data (the controller) is:
Briture Highland Media Ltd trading as Clublov.com
Office 7, Unit 3, 8 Bessell Lane
NG9 7BX, Stapelford, Nottingham
United Kingdom
CRN: 14783242
If you have questions, requests or concerns about this Privacy Policy or our data practices, you can contact our data protection officer (DPO) at: dpo@Clublov.com
For general support enquiries you can contact: :support_email
This Privacy Policy applies to:
Some parts of the Website can be used without registering, but you must create an account to access the full functionality of the Service.
Clublov.com is an adult fantasy chat platform. When you use our chat service:
We make this explicit so that you understand the nature of the Service when deciding whether to share personal data with us.
Depending on how you use the Website and Service, we may process the following categories of personal data:
Identification and contact data
Profile and account data (optional)
Usage and technical data
Transactional data
Customer service data
Marketing and communications data
Some of the information you choose to add to your profile or share in chats may reveal special categories of personal data, such as information relating to sex life or sexual orientation. We only process such data where you voluntarily provide it and where you give explicit consent.
Below we explain for what purposes we process your personal data, on what legal basis and for how long we generally retain the data. Where possible we summarise by “data stream”.
When you register for an account, we ask you for:
Purposes
Legal basis
Retention
Once your account is active, you can complete your profile and add optional information, including:
Purposes
Legal basis
Retention
When you use the Service, we process:
Purposes
Legal basis
Retention
To use certain parts of the Service you need a paid subscription or credits. Payments are handled via third-party payment service providers.
We process:
Purposes
Legal basis
Retention
If you contact us (e.g. by email or contact form), we process:
Purposes
Legal basis
Retention
We may send you emails and other electronic messages regarding our services, promotions and updates.
Data processed
Purposes
Legal basis
Retention
We use cookies and similar technologies on the Website for:
Data processed
Purposes
Legal basis
Retention
We may process all categories of personal data described in this Privacy Policy if necessary to:
Legal basis
Retention
Where we rely on your consent (for example, for certain profile data, special categories of personal data, marketing and non-essential cookies), you have the right to withdraw your consent at any time.
You can do so by:
Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Our employees and contractors who have access to personal data are subject to confidentiality obligations. They may only process your personal data in accordance with this Privacy Policy and our internal policies, except where disclosure is required by law or regulation.
The Service is intended only for adults.
We may process your date of birth and related information to verify that you meet the minimum age requirements.
We do not sell your personal data. We may share your personal data with third parties in the following situations:
We use third-party service providers who process personal data on our behalf and under our instructions, such as:
These parties are bound by contracts that require them to process personal data only in accordance with our instructions and to implement appropriate security measures.
In some cases, third parties process your personal data as independent controllers, for example:
We encourage you to review the privacy notices of these third parties for more information about their data practices.
We may store and process your personal data on servers located in the UK, the European Economic Area (EEA) and other countries.
Where personal data are transferred to countries outside the UK or EEA that do not provide an adequate level of data protection, we will ensure that appropriate safeguards are in place, such as:
You can contact us for more information about the safeguards used for international transfers.
Under the UK GDPR, you have the following rights in relation to your personal data:
You can exercise your rights by contacting us at dpo@Clublov.com. We will respond without undue delay and in any event within one month of receiving your request. This period may be extended by a further two months where necessary, taking into account the complexity and number of requests. If we extend the period, we will inform you accordingly.
If we decide not to act on your request, we will inform you of the reasons and of your right to lodge a complaint with the supervisory authority.
If you believe that we do not process your personal data in accordance with applicable data protection laws, you have the right to lodge a complaint with the competent supervisory authority.
In the United Kingdom, this is the:
Information Commissioner’s Office (ICO)
You can find contact details on the ICO website.
We would however appreciate the opportunity to address your concerns first, so we encourage you to contact us before approaching the ICO.
We take appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction or damage. These measures include, where appropriate:
Despite our efforts, no online service can be completely secure. You are responsible for keeping your login credentials confidential and for restricting access to your devices. Any activity carried out under your account is your responsibility.
We use cookies and similar technologies on our Website. Some cookies are necessary for the Website to function; others are used for analytics, personalisation and advertising.
Details about the cookies we use, their purposes and how you can manage your cookie settings are described in our Cookie Policy, which forms part of this Privacy Policy by reference.
We may update this Privacy Policy from time to time, for example to reflect changes in our Service, laws or regulatory guidance.
We encourage you to review this Privacy Policy regularly to stay informed about how we process your personal data.
These Terms & Conditions (“Terms”) govern your access to and use of the website Clublov.com (“the Website”) and the services offered through it (“the Service”).
The Service is operated by Briture Highland Media Ltd, trading as Clublov.com (“we”, “us” or “our”), a company incorporated in the United Kingdom with its registered office at Office 7, Unit 3, 8 Bessell Lane, Stapelford, Nottingham, NG9 7BX, United Kingdom.
By creating an account, purchasing credits, or using any part of the Website or Service, you confirm that you have read, understood and agree to be legally bound by these Terms. If you do not agree, you must not use the Website or Service.
In these Terms:
You may only use the Service if:
By using the Service, you confirm that all of the above statements are true.
Where required by law, payment providers or card networks, we may request age and/or identity verification. Failure to complete verification may result in account suspension or closure and/or refusal of access to age-restricted content.
Clublov.com is an adult fantasy chat platform created solely for entertainment purposes.
It is not a dating service, matchmaking service, escortservice or any form of introduction service.
By using the Service, you expressly acknowledge and accept all points in this Section 3.
You must not use the Service for any unlawful, harmful or abusive purpose. In particular, you must not submit, upload or share content that:
You must not:
We may remove content, restrict access, suspend or close Accounts, and report illegal activity to relevant authorities where appropriate.
You retain ownership of your User Content and Input.
By using the Service, you grant us a non-exclusive, worldwide, royalty-free, transferable, sub-licensable licence to use your User Content and Input as reasonably necessary to:
You agree that:
To the extent permitted by law, you agree that your Input and any associated Output may be used (in anonymised or aggregated form where appropriate) to analyse, test, train and improve the Service, our AI models and related products.
Where required by applicable law, we will provide you with appropriate choices or opt-out mechanisms regarding such use.
Certain features of the Service require the purchase or use of Credits.
Credits:
Unless otherwise stated on the Website, Credits are valid for 6 months from the date of purchase.
If you are an EU/UK consumer, you may be entitled to a 14-day “cooling-off” period from the date of purchase.
You may request a refund if:
By purchasing Credits, you request and consent to the immediate supply of digital content. You acknowledge that once Credits are used, in whole or in part, your statutory right to cancel under applicable consumer law is lost for the portion of Credits consumed.
To request a refund within 14 days, contact us at support@Clublov.com with your account and purchase details.
After the 14-day period, unused Credits are generally non-refundable, unless:
If you initiate a chargeback or otherwise reverse a payment without a valid legal basis, we may, to the fullest extent permitted by law:
This does not affect any statutory rights you may have.
If you have any questions, concerns or complaints about the Service or these Terms, you can contact us at:
Email: support@Clublov.com
Postal address: Briture Highland Media Ltd, Office 7, Unit 3, 8 Bessell Lane, Stapelford, Nottingham, NG9 7BX, United Kingdom.
We will respond within a reasonable time and in accordance with applicable law.
If you are a consumer in the EU/UK, you may also have the right to seek assistance from local consumer protection bodies or to use alternative dispute resolution mechanisms.
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