These Terms & Conditions (“Terms”) govern your access to and use of the website Clublov.com (“the Website”) and the services offered through it (“the Service”).
The Service is operated by Briture Highland Media Ltd, trading as Clublov.com (“we”, “us” or “our”), a company incorporated in the United Kingdom with its registered office at Office 7, Unit 3, 8 Bessell Lane, Stapelford, Nottingham, NG9 7BX, United Kingdom.
By creating an account, purchasing credits, or using any part of the Website or Service, you confirm that you have read, understood and agree to be legally bound by these Terms. If you do not agree, you must not use the Website or Service.
DEFINITIONS
In these Terms:
- Account - your personal user account on the Website.
- Agreement - the legally binding agreement formed by your acceptance of these Terms.
- Content - all text, images, profiles, messages, graphics, software and other material made available on or through the Website.
- Credits - virtual, prepaid units used to access certain features of the Service.
- Input - any data, text, images, messages or other material submitted or uploaded by you to or via the Service.
- Output - any response, message, content or material generated or provided by the Service (including AI-generated content) in response to your Input.
- Service - the adult fantasy chat service offered for entertainment purposes only.
- User Content” - any Input or other material submitted by you via the Website.
- User / you / your - the individual accessing or using the Service.
- Website - Clublov.com and any associated pages, subdomains or applications.
ELIGIBILITY & AGE REQUIREMENTS
You may only use the Service if:
- You are 18 years of age or older; and
- You have reached the age of majority where you live; and
- The use of this type of content is legal in your jurisdiction.
By using the Service, you confirm that all of the above statements are true.
Where required by law, payment providers or card networks, we may request age and/or identity verification. Failure to complete verification may result in account suspension or closure and/or refusal of access to age-restricted content.
NATURE OF THE SERVICE
Entertainment only
Clublov.com is an adult fantasy chat platform created solely for entertainment purposes.
It is not a dating service, matchmaking service, escortservice or any form of introduction service.
Fictional profiles and operators
- All profiles on the Website are entirely fictional and used for roleplay and entertainment.
- Profiles are created and operated by authorised operators and/or automated systems.
- Names, ages, locations, preferences and other profile details do not represent real individuals, even if they appear realistic.
No real-life meetings or relationships
- Real-world contact, meetings or relationships with any profile on this Website are not possible.
- Any suggestion of meeting, exchanging private contact details or real-world arrangements forms part of the fictional roleplay environment and is not genuine.
No professional advice
- No Content, Input or Output on the Website constitutes professional advice of any kind (including relationship, psychological, legal, medical or financial advice).
- You must not rely on any messages or Content as factual information or real-world guidance.
By using the Service, you expressly acknowledge and accept all points in this Section 3.
ACCOUNT REGISTRATION & SECURITY
- You must register an Account to use the Service and provide accurate, truthful and complete information.
- You may not:
- Create an Account on behalf of anyone else;
- Share your Account with any third party;
- Allow others to access your login credentials or use your Account.
- You are responsible for keeping your password and login details secure. If you suspect unauthorised access, you must contact us at support@Clublov.com immediately.
- We may suspend or terminate your Account if you breach these Terms, misuse the Service, or act in a manner we reasonably believe is harmful to us, other users, or any third party.
ACCEPTABLE USE
You must not use the Service for any unlawful, harmful or abusive purpose. In particular, you must not submit, upload or share content that:
- Involves, depicts or appears to involve persons under 18;
- Contains non-consensual, exploitative or illegal content;
- Promotes or glorifies violence, self-harm, hate speech or discrimination;
- Defames, threatens, bullies or harasses others;
- Promotes human trafficking, prostitution or any illegal activity;
- Requests or solicits money, payment details, passwords or highly sensitive personal information from other users;
- Contains viruses, malware, spyware or other harmful code;
- Violates any intellectual property, privacy or other proprietary rights.
You must not:
- Use bots, scripts, scraping tools, automation or any third-party software to access, monitor or manipulate the Service without our prior written consent;
- Attempt to reverse engineer, decompile, disassemble or otherwise interfere with the Service, its software, models or systems, except to the extent such restriction is prohibited by applicable law;
- Create more than one Account without our express permission;
- Use the Service in any way that could damage, disable, overburden or impair the Website or interfere with other users’ enjoyment of the Service.
We may remove content, restrict access, suspend or close Accounts, and report illegal activity to relevant authorities where appropriate.
PRIVACY & DATA USE
- Your personal data is processed in accordance with our Privacy Policy, which forms part of these Terms and is available at Clublov.com/privacy (or such other URL as we may notify from time to time).
- We may share limited personal data with trusted third-party providers (for example: payments, verification, security, hosting, analytics), but only where necessary, proportionate and legally compliant.
- Where required by law or card network rules, we may require you to complete age verification or identity checks. Any such data will be handled in line with our Privacy Policy and applicable data protection laws.
USER CONTENT, INPUT & OUTPUT
Ownership of your User Content
You retain ownership of your User Content and Input.
By using the Service, you grant us a non-exclusive, worldwide, royalty-free, transferable, sub-licensable licence to use your User Content and Input as reasonably necessary to:
- Provide and operate the Service;
- Display, transmit, store and process your content;
- Moderate the platform and enforce these Terms;
- Comply with legal obligations;
- Maintain, improve and develop our systems, including any AI models and related services.
AI, Input & Output
- The Service may use artificial intelligence and automated systems to generate Output.
- Output is generated based on your Input.
- You must not treat any Output as true, factual or as professional advice.
You agree that:
- Output is provided for entertainment purposes only.
- You will not rely on Output as a source of truth or factual information.
- You will not use Output in any way that violates laws, third-party rights or these Terms.
Training & improvement
To the extent permitted by law, you agree that your Input and any associated Output may be used (in anonymised or aggregated form where appropriate) to analyse, test, train and improve the Service, our AI models and related products.
Where required by applicable law, we will provide you with appropriate choices or opt-out mechanisms regarding such use.
INTELLECTUAL PROPERTY
- All rights, title and interest in and to the Website, the Service and all Content (excluding your User Content) are owned by us or our licensors and are protected by copyright, trade mark and other intellectual property laws.
- You are granted a limited, revocable, non-transferable, non-sublicensable, personal licence to access and use the Service for your own private entertainment only, subject to these Terms.
- You may not, without our prior written consent:
- Copy, reproduce, distribute, modify, adapt, translate, decompile or create derivative works from any part of the Website, Service or Content;
- Resell, rent, lease or commercialise any part of the Service or Content;
- Use our trade names, trade marks, logos, branding or other proprietary marks.
THIRD-PARTY CONTENT & LINKS
- The Service may display or link to content, websites or services provided by third parties (Third-Party Content).
- We do not control, endorse or accept responsibility for any Third-Party Content, including its accuracy, completeness, reliability, lawfulness or security.
- Your use of Third-Party Content is at your own risk and may be subject to separate terms and privacy policies imposed by the relevant third party. It is your responsibility to review and accept any such terms.
MONITORING & ENFORCEMENT
- Subject to applicable law, we may (but are not obliged to) monitor, review and/or moderate activity on the Service, including User Content, Input and Output.
- We may remove or edit User Content, restrict access, suspend or terminate Accounts, or take any other action we reasonably deem necessary if we believe you have breached these Terms or applicable law, or if required by regulators or law enforcement.
- We may use a combination of automated tools and human review to detect abuse, illegal content and policy violations.
AVAILABILITY OF THE SERVICE
- The Service is provided on an as is and as available basis.
We do not guarantee:
- Continuous or uninterrupted availability of the Service;
- That the Service will be error-free or secure;
- That defects will always be corrected.
- We may update, modify, suspend or discontinue any part of the Service at any time for legal, technical, security or business reasons.
CREDITS, PAYMENTS & REFUNDS
Credits
Certain features of the Service require the purchase or use of Credits.
Credits:
- Are virtual units with no cash value;
- Are non-transferable and may only be used on the Service;
- Cannot be sold, traded or exchanged for money outside the refund scenarios described in these Terms.
Prices
- Prices for Credits are displayed clearly before purchase.
- We may change prices at any time, but such changes apply only to future purchases and do not affect Credits you have already bought.
Validity
Unless otherwise stated on the Website, Credits are valid for 6 months from the date of purchase.
14-day consumer cancellation right (EU/UK consumers)
If you are an EU/UK consumer, you may be entitled to a 14-day “cooling-off” period from the date of purchase.
You may request a refund if:
- The Credits have not been used at all, or
- Only part has been used (you may receive a pro-rated refund for unused Credits).
By purchasing Credits, you request and consent to the immediate supply of digital content. You acknowledge that once Credits are used, in whole or in part, your statutory right to cancel under applicable consumer law is lost for the portion of Credits consumed.
To request a refund within 14 days, contact us at support@Clublov.com with your account and purchase details.
After 14 days
After the 14-day period, unused Credits are generally non-refundable, unless:
- Required by applicable law; or
- We choose to make an exception at our sole discretion.
Account termination & Credits
- If you close your Account voluntarily, refunds are handled in accordance with Section 12.4 and applicable law.
- If we permanently close the entire platform, we will provide a fair remedy for unused Credits in line with applicable law (for example, a refund or equivalent compensation).
- If your Account is closed due to fraud, abuse or serious violations of these Terms, remaining Credits may be cancelled without refund where legally permitted.
Chargebacks
If you initiate a chargeback or otherwise reverse a payment without a valid legal basis, we may, to the fullest extent permitted by law:
- Suspend or terminate your Account;
- Invalidate any remaining Credits on your Account;
- Seek to recover any administrative fees, costs or losses incurred by us as a result of the chargeback.
This does not affect any statutory rights you may have.
LIABILITY
- Nothing in these Terms excludes or limits our liability for:
- Death or personal injury caused by our negligence;
- Fraud or fraudulent misrepresentation;
- Any other liability that cannot be excluded or limited under applicable law.
- To the fullest extent permitted by law, we shall not be liable for:
- Loss of profit, revenue or business;
- Loss of data;
- Loss of reputation or goodwill;
- Emotional distress;
- Any indirect, consequential or special damages.
- Subject to Section 13.1, our maximum total liability to you for all claims arising out of or in connection with the Service and these Terms (whether in contract, tort, negligence or otherwise) is limited to the higher of:
- The total amount you paid to us for the Service (including Credits) in the 12 months immediately preceding the event giving rise to the claim; or £200.
- Any claim you may bring against us must be made within 12 months from the date you first became aware (or reasonably should have become aware) of the issue, failing which the claim is permanently time-barred.
TERMINATION
- You may close your Account at any time via your account settings or by contacting us at support@Clublov.com
- We may suspend or terminate your Account or restrict your access to the Service if:
- You breach these Terms;
- You misuse the Service or violate applicable law;
- We are required to do so by law, regulator, court order or payment provider;
- We discontinue the Service (in whole or in part).
- Upon termination:
- Your right to use the Service ends immediately;
- We may deactivate or delete your Account and associated data in line with our Privacy Policy and legal obligations;
- Credits will be handled in accordance with Section 12.
COMPLAINTS & CONTACT
If you have any questions, concerns or complaints about the Service or these Terms, you can contact us at:
Email: support@Clublov.com
Postal address: Briture Highland Media Ltd, Office 7, Unit 3, 8 Bessell Lane, Stapelford, Nottingham, NG9 7BX, United Kingdom.
We will respond within a reasonable time and in accordance with applicable law.
If you are a consumer in the EU/UK, you may also have the right to seek assistance from local consumer protection bodies or to use alternative dispute resolution mechanisms.
GOVERNING LAW & JURISDICTION
- These Terms and any dispute arising out of or in connection with them, the Service or the Website are governed by the laws of England and Wales, subject to any mandatory consumer protection laws in your country of residence.
- If you are a consumer in the UK or EU, you may bring legal proceedings in the courts of your habitual residence. We may only bring proceedings against you in the courts of your country of residence.
MISCELLANEOUS
- These Terms do not create any partnership, joint venture, employment or agency relationship between you and us.
- If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
- You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights or obligations under these Terms without restriction, provided this does not reduce your statutory rights.
- A failure or delay by either party to enforce any right or provision under these Terms shall not constitute a waiver of that or any other right or provision.
- These Terms, together with the Privacy Policy and any other documents expressly referred to in them, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements or understandings.
- We may send you notices by email, via the Website, or through your Account. You are responsible for keeping your contact details up to date.